Terms of use

This Agreement describes the terms and conditions applicable to your use of the website www.VOKO.com (hereinafter, "VOKO"). The Terms of Use have to be considered jointly with our Privacy Policy, using the service in any way, you are agreeing to comply with the terms of Use and other VOKO Policies and also abide by all applicable posted guidelines for all VOKO Services, which may change from time to time. In case, you are not agreeing to the terms or condition, any guidelines, or any subsequent modifications thereto, your only recourse is to immediately discontinue use of VOKO website.

VOKO provides a collection of services, including without limitation providing an online presence for Users to view, rent and other Content, subject to the following Terms of Use.

Definitions by “Terms of Use,” we refer to the terms set forth herein by ”User”, we refer to all individuals or entities that access the site, whether the user is a member or not. By ”Member”, we refer to all individuals or entities that are registered on the site in order to use its services. By ”Renter”, we refer to each member who rents an item on the site. By ”Rental Agreement”, we refer to the agreement made between the VOKO and the Renter, obligating the VOKO to transfer the usage of the item (object of the contract), and obligating the Renter to pay in exchange an amount, determined in advance or defined by the rental agreement. By ”Rent”, we refer to the payment made by the Renter to the VOKO in order to enjoy usage of the item. By ”Reservation Request”, we refer to the request made by a Renter to rent a particular Rental Listing. By ”Acceptance of the Reservation or Booking Request”, we refer to the online acceptance by the VOKO of a Reservation Request made by a Renter, and the concurrent creation of an effective contract between the VOKO and the Renter for a particular rental item. By “Personal Information”, We refer to any personally identifiable information collected through the Site about the individual, including but not limited to the individual’s name, address, and telephone number. By “Service”, We refer to the Services that VOKO offers through its website, including but not limited to providing an online presence to view, rent, or post Rental Listings and other Content. By “Content”, We refer to Rental Listings, comments, messages, text, files, images, photos, video, sounds, or other materials posted on, transmitted through, or linked to the Site. By “Policies”, We refer to all VOKO’s Policies, including but not limited to VOKO’s Terms of Use, Pricing Policy, Privacy Policy, Affiliation Conditions, and Forum Guidelines.

Members: The Members login ID will be created and must enter his/her password to enter the Members corner. The Login allows Members to:

  • Access personal information (see Privacy Policy);
  • Make Reservation Requests;
  • Publish comments;
  • Create an alias (user name) to be identified on the site.

Conditions of Registration and Membership Status

Our services are reserved to persons lawfully capable, or authorized to be part of a rental contract in India with jurisdiction in New Delhi courts. You agree that you must be legally an adult to use our services. If you do not comply with these conditions, you cannot use our services. In addition, we reserve the right to suspend or close Member Accounts without notice for any reason, including, but not limited to:

  • Violation the Terms of Use, or other VOKO Policies ;
  • Making false statements;
  • Diffusion of confidential, illegal or offensive content (For example, pornography, libel, trade secrets, discriminatory content, incitement of violence and racial, religious or ethnic hatred);
  • Breaches in moral standards;
  • Use, copying or diffusion of copyright protected works without express authorization;
  • Diffusion of unsolicited commercial messages (“Spam”). Abusive or fraudulent use of collaboration tools (spam of comments, spam of clicks etc); You will not hold VOKO (partners, agents, subsidiaries, joint ventures or employees) liable for claims, demands or damages (actual and consequential) of any kind for the closing of a Member Account.

The Member Account is personal and cannot be transferred to a third party. The member commits to keep confidential the password he or she chooses for accessing his or her Member Account. The Member Account and the password are personal and cannot be shared, communicated or transferred to any other individual or entity, except as required by law. The member recognizes and accepts being solely responsible for use of his password and Member Account. All usage of the Site by way of these elements attributable to the Member are considered as being made by the Member. All evaluations, ratings information and comments are also specific to the Member. Any change of your personal information requested when creating and completing a Member account must be declared to VOKO within 8 days of the change.

Registration of a Member Account implies, in particular, to provide a valid email address that will be used to communicate between the Member and the Site, and will be used as the unique identifier for the Member Account. All email communications sent by the Site to the Member is understood as having been received by the Member, who takes full knowledge thereof. In addition, the Member accepts to provide a physical address, which is required by VOKO upon registration of the Member Account.


You represent and warrant that any credit, debit, net banking, cheque or any other mode of transfer information you supply is true and complete charges incurred by you will be honored by your credit card/debit card/banking company, and you will pay the charges incurred by you at the posted prices, including any applicable taxes.

While availing the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by You and between "Bank/s", or Any payment issues arising out of the transaction, or Decline of transaction for any other reasons. All payments made against the products/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Legal Notice

All textual, graphical and other content appearing on this Website, unless otherwise noted, are the property of the Company.


The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Website, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Website. The posting of information or materials on the Website does not constitute a waiver of any right in such information and materials.

You may view, copy, print and use content contained on this Website solely for your own personal use and provided that:

  • the content available from this Website is used for informational and non-commercial purposes only;
  • no text, graphics or other content available from this Website is modified in any way;
  • no graphics available from this Website are used, copied or distributed separate from accompanying text;
  • no content available from this Website may be used for any purpose which is offensive or which disparages, damages or otherwise negatively reflects upon Company, its products, its employees or its management. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or other grant of right to use any patent, copyright, trademark or other intellectual property of Company or any third party, except as expressly provided herein.

We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Website. Trademarks mentioned in the Website are either trademarks or registered trademarks of the Company.

Use of website

You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.

You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.

You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms VOKO, VOKO.com, or otherwise engage in any conduct or action that might tarnish the image or reputation, of VOKO.

You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company.

Product Description

We do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard. VOKO does not make any representation or warranty as to specifics of the images displayed on the Website and the images have no bearing on the quality of the products displayed. The Users shall take no inference based on the pictures of the products offered. The price indications on the Website may vary due to some technical issue, typographical error or difference in product information and the Company shall not be responsible for the changed prices during the transaction. The terms and conditions of delivery, payment, etc. shall be governed by the Policies of VOKO

Security Laws

This Website may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, which are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Website, words like ''anticipates,'' ''expects,'' ''believes,'' ''estimates,'' ''seeks,'' ''plans,'' ''intends'' and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Website and the information contained herein do not constitute an offer or a solicitation of an offer for the sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.


The Website may contain links to other websites. We are not responsible for any content, accuracy or opinions express in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our Website does not imply approval or endorsement of the linked website by us. If you decide to leave our Website and access these third-party sites, you do so at your own risk. This Website may be accessed by users internationally and may contain references or cross references to Company products, programs and services that are not available or are prohibited in your country. Such references do not imply that Company intends to make available in your country such products, programs or services or that such products may lawfully be used in your country. Company reserves the right without prior notice to discontinue models, parts and accessories, and other items or change specifications at any time without incurring any obligations.


The Website contains information and press releases about us. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.


Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore. Should any part of this Terms of Use be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Website is in conflict or inconsistent with this Terms of Use, this Terms of Use shall take precedence. Our failure to enforce any provision shall not be deemed a waiver of such provision nor of the right to enforce such provision.


Please contact us at care@voko.in for any questions or comments regarding this Website.

Additional Conditions

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by the Company on this Website, but the Company is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Website. Information and related materials are subject to change without notice. THE INFORMATION FROM OR THROUGH THE WEBSITE IS PROVIDED ''AS IS,'' ''AS AVAILABLE,'' AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE). THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS TERMS OF USE. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING THE FORM OR DOCUMENT IS DISCLAIMED. WE WILL NOT BE LIABLE TO YOU FOR ANY DIRECT OR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR WEBSITE OR IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.OUR MAXIMUM LIABILITY TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR ANY PRODUCTS, SERVICES OR INFORMATION. We view protection of your privacy as a very important principle. We understand clearly that you and your Personal Information is one of our most important assets. We store and process your information in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy Policy page. If you object to your information being transferred or used in this way please do not use Website. Reference to any product, process, publication, service, or offering of any third party by trade name, trademark, and manufacturer or otherwise does not necessarily constitute or imply the endorsement or recommendation of such by Company.